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← All workCase study · Food delivery · 2025 to 2026

A national awards programme that runs hot for six weeks a year.

A household-name UK food delivery brand needed a public-facing awards platform that could take millions of nominations and votes, hold up under broadcast spikes, and ship a refreshed version every year without a rebuild.

Client
A UK food delivery brand
Engagement
Two consecutive years
Stack
Astro · Vue · Directus
Team
2 + agents
The challenge

A short, sharp season — and no room for a wobble.

The awards programme runs to a tight schedule: nominations open, voting opens, regional shortlists are moderated live, and a televised reveal closes the season. Every stage is press-covered, and traffic arrives in spikes the moment a presenter mentions the URL.

Year one was a clean build. Year two had to ship a new look, new categories, and tighter moderation tooling — without breaking the muscle memory of returning voters.

The moderation console — regional shortlisting, duplicate detection and a live results feed.
What we did

Static where we could, dynamic where it mattered.

Astro for everything cacheable — category pages, nominee profiles, the rules. Vue islands for the parts that had to be live: the nomination form, the voting widget, the regional results board. Directus underneath so the editorial team could shape categories and copy without a deploy.

For voting, we leaned on edge-cached reads and a small write-aside path with idempotent tokens. The platform absorbed broadcast spikes without scaling drama.

Year two reused 80% of the year-one codebase. The redesign shipped on schedule, and the moderation tools cut shortlisting time roughly in half.

Outcomes

Three numbers that mattered.

2.1M
Votes counted across the campaign window.
0
Customer-facing incidents during the broadcast peak.
−48%
Editorial time spent on shortlisting, year on year.

"It just worked. We pointed a national TV slot at the URL and the platform didn't blink. Year two felt like an upgrade rather than a rebuild."

Senior Marketing LeadA UK food delivery brand · post-season retro

What's next

We're staying on for year three.

We're already shaping next season — more granular regions, deeper partner integrations, and a moderation queue that quietly uses an LLM for first-pass duplicate detection (with humans always in the loop on the final call).

Have a similar problem?

Time-boxed campaigns, broadcast spikes, editorial teams who need their own controls — we've shipped a few.